Privacy Policy

1. Who looks after your data

This website is run by Virintira Co., Ltd., tax ID 0105568020174, 118 Soi Ramkhamhaeng 176, Minburi Sub-district, Minburi District, Bangkok, Thailand. 10510. The company is the "data controller" under the law, meaning we decide how personal data on this website is collected and used. "We" and "us" on this page refer to the company.

2. What we collect

We only collect what we need, which falls into three groups.

• What you send us
  When you fill in the contact form, we receive your name, phone number, email address, LINE ID or social media account (if you add one), the service you're interested in and your message. If you report a download that doesn't work, we receive the document name and whatever details you type.
• How you use the website
  Our system records the pages you open, your language, page load times, the website or campaign that brought you here, your device and browser type, your IP address, clicks on our contact buttons, downloads, promotions you view and what you search for on the site. Time spent on the site is measured with a random ID kept in your browser tab, which disappears when you close the tab. We don't use cookies to follow you from day to day or across other websites.
• Security information
  If something looks suspicious, such as attempts to open system files or an unusually high number of requests, the system records the IP address, the page requested and the browser type so we can block attacks.

If you type a number of six or more digits into the search box, such as a phone or national ID number, those digits are masked before anything is saved.

When you talk to us on LINE, WhatsApp, Facebook or TikTok, that platform's own privacy policy also applies to what you share there.

3. What we use it for

We use your data only as far as each purpose below requires, and each purpose rests on the appropriate legal basis.

• Getting back to you and providing our services
  Answering questions, preparing quotes and handling the work you ask for. These are steps taken before or under a contract with you.
• Running and improving the website
  Seeing which content helps, which pages load slowly and which searches find nothing, so we can do better. This is our legitimate interest, and we keep the data to a minimum.
• Preventing attacks and spam
  Detecting and blocking harmful traffic to keep the website and everyone's data safe. This is also our legitimate interest.
• Analytics with Google Analytics and Microsoft Clarity
  Only when you accept analytics cookies (consent), which you can withdraw at any time.
• Meeting legal obligations
  When the law or an authorized government agency requires us to act.

We don't make automated decisions about you, and we don't run ads that track your behavior.

4. How long we keep it

• Contact form submissions
  Kept while we're in touch with you or working for you, then deleted automatically two years after the inquiry is closed, whether or not you became a client.
• IP addresses in visit statistics and download reports
  Replaced after 90 days with a one-way code that can't be turned back into the original IP. The code can only be used to count visitors.
• Visit session records
  Deleted after 90 days.
• Other usage statistics
  Deleted after two years.
• Security logs
  Deleted within 30 to 90 days. Blocked IP addresses are kept only for as long as they're needed to protect the website.
• Data in Google Analytics and Microsoft Clarity
  Kept for the period set in each of those services.

If you're a client, documents related to our services are kept for the periods required by Thai accounting and tax law, separately from the data on this website.

5. Who can see your data

• Our team
  Only the people who need it to contact or serve you, and only by signing in to our admin system with an authorized Google account.
• Providers that keep the website running
  Our server host, Cloudflare (website speed, security and file storage), Google (the email system that delivers form submissions to our team, and Google Analytics) and Microsoft (Clarity). They use the data only to provide their services to us.
• Government authorities
  When the law requires it or under a lawful order.

We never sell, rent or trade your personal data.

6. Transfers outside Thailand

Google, Microsoft and Cloudflare may store or process data on servers outside Thailand. We choose providers that protect data to international standards, and we only send what is necessary.

7. Cookies and browser storage

The website uses storage in your browser to remember your cookie choice, which announcements you've already seen, and to count your visit. Google Analytics and Microsoft Clarity cookies only run if you agree to them.

See every cookie we use in our Cookie Policy →

8. How we protect your data

Every page is served over an encrypted connection (HTTPS), our admin system is open only to authorized accounts, and attacks are detected and blocked automatically.

If personal data is ever breached, we will notify Thailand's Personal Data Protection Committee office within 72 hours as the law requires, and we will tell you promptly if the breach poses a high risk to you.

9. Your rights

Under the PDPA, you have the right to:

• see your data or get a copy of it
• have inaccurate or incomplete data corrected
• have your data deleted or made anonymous
• ask us to stop using your data for a while
• object to uses based on our legitimate interests
• receive your data in a reusable file format, or have it sent to someone else
• withdraw your consent at any time, for example by changing your cookie settings
• complain to the Personal Data Protection Committee office (www.pdpc.or.th) if you believe we haven't followed the law

Send your request to info@virintira.com. We'll reply within 30 days and may ask for some information to confirm it's really you. In a few cases the law allows us to decline a request; if so, we'll always tell you why.

10. Minors

Our website and services are designed for adults and business owners. If you're under 20, please ask a parent or guardian to contact us on your behalf.

11. Changes to this policy

We may update this policy when our systems or the law change. The date at the top shows when it was last revised, and we'll post a notice on the website if anything important changes.

12. Contact us about your data

Virintira Co., Ltd.

118 Soi Ramkhamhaeng 176, Minburi Sub-district, Minburi District, Bangkok, Thailand. 10510

Email info@virintira.com

Phone +66928825556